Terms and Conditions

Payment Replant Art accepts online payments by Dankort, Visa/Dankort, Visa, Mastercard, Mobilepay, Visa Electron, Maestro and Paypal. Payment will only be deducted from your account once the item is packed and ready to be shipped, unless otherwise agreed or stated in your order. All amounts on the website are inclusive of 25% VAT. The website uses the following currencies for pricing: Denmark - Kroner (DKK) Replant Art uses a secure payment server that encrypts all information with SSL protocol, which means your data is safe and cannot be read by any third party. The Replant Art website also uses SSL encryption. Right of withdrawal If you decide to cancel your purchase, it is, of course, possible to get your money back. There is a 365-day or, more precisely, 1-year full right of return on goods purchased on the website. The 365 day period starts the day the order is delivered. Any return costs are borne by the buyer. Wishes for cancellation must be communicated to us within 1 year after delivery and we must receive the goods no later than 30 days after we have been informed of your use of the right of withdrawal. Withdrawal requests must be sent to info@replantart.com. The notification must clearly state your wish to use the right of withdrawal. Condition of the goods on return As long as the design is still intact and in the same condition as when it was delivered, it is possible to exercise your right of withdrawal. Right of complaint There is a 2-year warranty on products under the Danish Purchase Act. The right of complaint applies to all defects in material and workmanship. Replant Art must be notified of any complaints regarding defects within a reasonable time after receipt of the goods. 
Here again 365 days are considered as reasonable time, unless otherwise agreed.
We will reimburse reasonable shipping costs. Replant Art covers the return costs. For returns, please contact the company: info@replantart.com Customer & Privacy Policy We do not resell personal information and disclose your personal information to others. It is only recorded in our customer database. You can have your data deleted at any time. For you to enter into an agreement with Replant Art, we need the following information: . Name . Address . Telephone number . E-mail address We register your personal data to deliver the goods to you. The personal data is registered at Replant Art and stored for up to five years, after which the data is deleted. When personal data is collected via our website, we ensure that this is always done with your explicit consent, so that you are informed of exactly what data is being collected and why. The director and employees of Replant Art have access to the information recorded about you. The data controller of Replant Art is: Marc Prehn-Mehlsen We do not store or transmit customer information in encrypted form. As a data subject of Replant Art, you always have the right to object to the registration. You also have the right to inspect what information is registered about you. You have these rights under the Personal Data Act and any enquiries in this regard should be addressed to info@replantart.com Cookies Cookies are used on https://replantart.dk/ to optimize the website and its functionality, thus making the visit as easy as possible for you. You can delete cookies from your computer at any time. Log statistics We use log statistics on https://replantart.dk/, which means that a statistical system collects information that can provide a statistical picture of how many visitors we have, where they come from and where they go on the website, etc. The log statistics are only used to optimise the Replant Art website. Complaints - overview and links: If you have a problem with a product purchased from our webshop, you can send a complaint to: The Competition and Consumer Authority's Centre for Complaints Resolution Carl Jacobsens Vej 35 2500 Valby Link: www.forbrug.dk If you are a consumer residing in another EU country, you can register your complaint in the EU Commission's online complaint platform. The platform can be found here: https://ec.europa.eu/consumers/odr/ If you submit a complaint here, please provide our e-mail address: info@replantart.com